"I used to use Rogaine. But your Seabuckthorn Hair Therapy™ works better". T.L. New Mexico
        "There's no more white hairs on my pillowcase, no hair is falling out"! Elaine Martin, Elk Grove, CA
       "Relief N Rescue is a tremendous help for my infant's dry skin. Thanks so much for making such a great product"! Dez Stephens
                             "My skin can't live without your Seabuckthorn Super Moisture Soap"! Cameron Weaver, Antelope, CA
     "I no longer have problems with rosacea thanks to Relief N Rescue™ Thanks", Harry Pierce. [his photo on "photo" page]
                                 "I like the way Relief N Rescue keeps a fever blister at bay". Carol Isler, Lyman, SC
"I had a thyroid problem that caused my face to swell. Since using Super Moisture Face Serum the swelling is DOWN!" Elizabeth Rehmann, Scottsdale, AZ
"Looking for relief for Mom's SEVERE psoriasis and eczema- only your products have given her the slightest relief"! Lisa Perri Akron, Oh

All products formulated by a Licensed Herbal Esthetician.

SEABUCKTHORN OILS    Seabuckthorn SOAPS    RELIEF N RESCUE™ Rosacea, Eczema    SKN SAVR™    FACE SERUMS

SBT HAIR THERAPY™    SEABUCKTHORN SHAMPOO   SBT LEAVES    LIP BALM & STEVES STUFF   

SUPER FOODS    LIMITED TIME SPECIALS - Soapnuts to Lotions

CERTS N COAs   HOW TO USE OUR PRODUCTS   GENERAL REVIEWS   PHOTOS!    SBT EXPERIMENTS    FAQ   Home   

FAITH    ABOUT US   LINKS    LOCAL - HELP NEEDED   SHIPPING-MUST READ   Returns  

Wholesale Policies   ALL SBT info          JOIN US ON Facebook!

Do YOU have skin problems? Trust Blue Sage Naturals to help you!


Blue Sage Naturals, llc FAQ


Q: Do you have samples?

A: At this time, we do not offer samples.

Q: The bottle leaked. What do I do?

A: Email us and let us know and we will replace either the amount lost or the whole bottle.

Q: I didn't put my seabuckthorn oil in the refrigerator right away and it took about 10 days to ship here. How do I tell if it's rancid?

A: It won't be rancid. The oils have a 3 year shelf life for external use and 18 months for internal use.

They won't go rancid for a really long time. I did not keep them under refrigeration for the first 4 years I was using and selling them. It's only been recently that it has come to light they need refrigeration. So you don't have to worry about rancidity.

Q: How long do I have to use the credit on file?

A: The credit on file needs to be used within the year it was given.

Q: Why don't have you a lot of spa products?

A: Because first and foremost, Blue Sage Naturals is all about making skin care for serious skin problems. Our focus is on formulating products for various and sundry skin problems for ourselves and others. We manufacture products that help US get healed. Janine has now become a licensed esthetician and is currently formulating spa products as well as the products for serious skin care. Blue Sage Naturals will be offering spa products very very soon!

Q: Why don't you use grapefruit seed extract as a preservative? I see a lot of 'natural' companies use it.

A: Because all but one grapefruit seed extract has a paraben preservative in it to preserve it. It's not a requirement to put that additive on the bottle of GSE, so the manufacturers don't need to put it on their label, legally. However, we don't work just 'legally', we also work honestly. There is one that does not use a preservative to preserve it, however grapefruit seed extract alone, is NOT going to preserve anything with water in it.

We have found a preservative that has no formaldehyde presursors in it, no parabens, no potassium sorbate. And it works.

POSTASSIUM SORBATE aka Preservative (202), is in almost every food we eat. It makes meat stay red in the grocery, among other things. About 2% of the population is allergic to Potassium sorbate. Read this for more info: Potassium Sorbate

I am one that is allergic to potassium sorbate and I found out the hard way. I am also of the 2 % that is allergic to topical cinnamon. [Just a thought, don't eat foods with preservatives, maybe that will boost immune systems]

Q: Why don't you offer free shipping after a person buys a certain amount?

A: Because we don't build the shipping expense in the cost of the products. Most companies do, however I ran a poll and 85% of those that voted said they would rather not have higher per item prices to compensate for shipping. That's my opinion also. Be up front about what the price is, don't try to sneak around saying..'FREE SHIPPING' when the price is built into the product. That is dishonest to me.

Q: Do you use stuff that a lot of people are allergic too?

A: No we don't. No peanut oil, mineral oil, talc or lanolin.

Q: What if I find out I'm allergic to it? Can I return it?

A: No, we do not accept returns. Please see the Returns page.

Q: I see soaps that are coconut oil, olive oil and palm kernel or soybean. Is that all you use in yours?

A: No, we don't use plain filler oils. And we no longer use soybean oil in our soaps. That's why our soaps sell so fast. We use cocoa butter, safflower oil, palm oil, shea butter, palm kernel oil, caramel butter, coconut oil and NOP Certified organic sea buckthorn seed oil, NOP certified organic seabuckthorn berry oil and other rich oils. As you can see we fill our soaps with lots of good oils & infused oils.
Our soaps are elegantly simple with the highest quality oils available.

Q: Do you have the organic certification for the sea buckthorn seed oil? And if so, may I see it?

A: Yes. Click here

Q: Do you use chemicals in your products?

A: Yes. The preservatives, [see first question above] and the surfactants in the shampoo. These surfactants are what makes the lather. They are very mild and necessary. We do NOT use sulfates in our shampoo. It is sulfate free, TEA free and all the other junk you see in so-called 'natural' shampoos. We also use allantoin in the shampoo, which is a skin protectorant. Allantoin and some fragrance oils are also in the Skn Savr™.

Q: Are your products considered drugs?

A: No, our products are moisturizers, astringents and cleansers. Blue Sage Naturals' products make you look better and feel better. What you use them for is beyond our control.

Q: Do you sell or give away my personal information?

A: Never! Your personal information is safe with us.

Q: Are your servers secure?

A: Yes, our servers are secure. You can always tell if you look on the bottom bar of the browser you are using. There is a padlock. Shut, it is locked, open it is unlocked.

Q: Do you test on animals?

A: No, we do not test on animals, however animals are helped by some of our products, such as the sea buckthorn seed oil and Relief N Rescue™. 7/26/06 update. A gal used our Comfrey Ointment on her dogs paw, where he's licked ALL the hair/fur off. She says it's healing.

Just for an FYI, animals are used in testing for almost every product on earth. That is the reality of it. I don't know any person willing to be injected with a tumor causing or cancer causing injection, in order to be given something that might help them. If you do, please let the scientists know, I'm sure they would rather test on real live human beings.
I'm sorry if this offends anyone, but it's a fact. Tests are always conducted on animals if tests are being done by scientists/researchers on products.

Q: Do you have sample sizes of the sea buckthorn oils?

No we don't. This oil is an expensive oil when produced via CO2 as ours is, and a smaller size would not be cost effective. In the thousands of years sea buckthorn oils have been used and studied, there has never been one allergic report as there are no allergens in it. This is as reported by scientists.

We hope this has helped you. We will add to it as questions come up. Thank you.

To achieve greatest efficacy of our salves, we use as little unbleached beeswax as possible in our products, leaving the ingredients more room to be on your skin. If your product gets warm & looks like there's oil on top, just stir it!
Orders accepted via the internet 24/7    READ SHIPPING POLICY   READ RETURNS POLICY

SHIPPING QUESTIONS

PHONE HOURS - 10:00 a.m. ARIZONA TIME to 4 p.m. ARIZONA TIME. 602-674-0287 Monday thru Friday. We are NOT on daylight savings time. We ARE a home office. Please check the world time clock for the correct time. We are 3 hrs behind the East, 2 hrs behind Tx, 5 hrs in front of Hawaii.
We regret we can no longer take phone-in orders. The site is secure. In trying to make this website informative for you, there is very little I can tell you that is not on the website. I can help you with what to use, however each person's skin is different and people use our products in different ways than the next it seems. Do call if you need help choosing what to use.

If you have a question other than shipping, please write to custom at bluesagenaturals dot com. Sorry it's like this, however I'm tired of the spam generated by posting the email address, obfuscated or not.

Saturday and Sunday CLOSED -

If you wish to contact us via regular mail, please write to:
Blue Sage Naturals, LLC
P.O. Box 82864
Phoenix, AZ 85071

Statements contained herein have not been evaluated by the Food and Drug Administration. Nothing on this site is intended to diagnose, cure, mollify, treat, heal, alter, change, or prevent disease. It is imperative in this day and age to start taking charge of your own health and body. Educate and think for yourself.

We do not know if any of these products will work for you. They certainly work for us and for those who take the time to write in and tell us, however as herbs and herbal products work differently with each individual, results cannot be anticipated and are never guaranteed. Do a skin patch test before using any product, this should show if you will be allergic to a product.

free counters


Designed & maintained by AzReports.com
 © 1995-2009 Blue Sage Naturals, LLC all rights reserved