The only regular returns we allow are UNOPENED containers, in the original packaging, shipped at your expense. Otherwise, all returns are final due to the personal nature of the items. With the exception of:

• Error in order processing and/or shipping by Blue Sage Naturals
  
• Allergic reaction to product? You will receive a store credit of the amount of the product[s] purchased, less 20% handling fee. Seabuckthorn oil is NOT allergenic and is NOT returnable.
  
  This credit may be used only for items with the Blue Sage Naturals label on the container. You MUST email us within eight [8] days of shipped date for Stateside and 21 days of shipped date for overseas orders. You must contact us first, via email only, and receive a Return Authorization Number [RAN] in a return email.
  
  To qualify for a store credit, after you have emailed us first, the item must be returned in the orginal packaging, with the sales receipt. Any item returned in non-original packaging, or packaging that has been damaged, disfigured, or otherwise altered will not be accepted unless damages were caused during shipping. These packages will be thrown away and no credit will be offered.
  
  Return shipping is paid for by the customer. CREDIT MUST BE USED WITHIN FOUR WEEKS and only on the regular price of any 1 oz or larger product.
  
  We are sorry, however we are not able to accept returns from APO/FPO addresses.

Instructions for Returning Items

• You MUST send us the tracking number for the package you are returning to Blue Sage Naturals. Failure to do this will void your credit.

  Blue Sage Naturals is not responsible for lost returns and credit will not be issued for items not received.

When returning item(s), please:

1. Place item(s) in its original packaging.
2. Place packaged item(s) in another appropriate shipping container.
3. Enclose the original receipt.
4. Send package to the POB on the bottom of each page on this website, ATTN: Returns
5. Email us the tracking number