Return Policy

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Blue Sage Naturals' is the original manufacturer and retailer of all natural products from sea buckthorn. "We love ALL your products, my whole family [from the baby to my teen-age daughter to my hubby's back to my face] now has clear skin. Thank you so much!" M.G. Malibu, CA

Read the site. If you think you can't trust us, don't buy from us. If you think you can, join 1000's of others using our products with confidence! Buy from us. You'll be happy with the results.

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ABOUT US   LINKS LOCAL   Returns   Wholesale Policies   READ the SHIPPING & GEN POLICIES

Return Policy

The only regular returns we allow are UNOPENED containers, in the original packaging, shipped at your expense. Otherwise, all returns are final due to the personal nature of the items. With the exception of:

Error in order processing and/or shipping by Blue Sage Naturals

Allergic reaction to product? You will receive a store credit of the amount of the product[s] purchased. Customer pays shipping, which can be deducted from amount of store credit or added to order. Seabuckthorn oil is NOT allergenic and is NOT returnable. YOU MUST EMAIL US FIRST AND RECEIVE A RETURN AUTHORIZATION NUMBER BEFORE YOU SEND ANYTHING BACK, if you send it back.

This credit may be used only for items with the Blue Sage Naturals label on the container. You MUST email us within seven [7] days of shipped date for Stateside and 21 days of shipped date for overseas orders. YOU MUST CONTACT US FIRST, VIA EMAIL ONLY, AND RECEIVE A RETURN AUTHORIZATION NUMBER IN A RETURN EMAIL.

To qualify for a store credit, after you have emailed us first, the item must be returned in the orginal packaging, with the sales receipt. Any item returned in non-original packaging, or packaging that has been damaged, disfigured, or otherwise altered will not be accepted unless damages were caused during shipping. These packages will be thrown away and no credit will be offered.

Return shipping is paid for by the customer. CREDIT MUST BE USED WITHIN SIX WEEKS and only on the regular price of any 1 oz or larger product.

We are sorry, however we are not able to accept returns from APO/FPO addresses.
Instructions for Returning Items

You MUST send us the tracking number for the package you are returning to Blue Sage Naturals. Failure to do this will void your credit.
Blue Sage Naturals is not responsible for lost returns and credit will not be issued for items not received.

When returning item(s), please:

Place item(s) in its original packaging.
Place packaged item(s) in another appropriate shipping container.
Enclose the original receipt.
Send package to the POB on the bottom of each page on this website, ATTN: Returns
Email us the tracking number

For returns due to error by Blue Sage Naturals, we will process and ship your corrected order, via USPS priority mail. We will not charge you the cost of shipping, of course. And we will credit your account for the cost of shipping the product back to us, should we require you to do that.
For further assistance with our Return Policy, please email

To achieve greatest efficacy of our salves, we use as little unbleached beeswax as possible in our products, leaving the ingredients more room to be on your skin. If your product gets warm & looks like there's oil on top, just stir it!

Orders accepted via the internet ONLY 24/7
READ SHIPPING POLICY
READ RETURNS POLICY

Phones are open MONDAY - THURSDAY ONLY 9:30 a.m. ARIZONA TIME to 5 p.m. ARIZONA TIME I am NOT on daylight savings time. I AM a home office. Please check the world time clock for the correct time.

In trying to make this website informative for you, there is very little I can tell you that is not on the website, including the FAQ. I can help you with what to use, however each person's skin is different and people use our products in different ways than the next. DO read the website. I am NOT a doctor. I cannot help you with doctor type questions.

I ONLY take orders via the cart. The site is secure. Check the little lock on the bottom of the cart once you place your item in the basket. Or, if you use Chrome, the lock is in the address bar.

six oh two- six seven four- oh two eight seven
Spelling it out stops the spam calls. Please unblock your number, blocked numbers are usually spam calls which I don't answer.

If you have questions, please write to custom at bluesagenaturals dot com. . Sorry it's like this, however I'm tired of the spam generated by posting the email address, obfuscated or not.

Phones and email are CLOSED FRIDAY, SATURDAY, SUNDAY, ALL HOLIDAYS, and ones I make up. ;-)
The cart is NEVER closed.
SHIPPING is closed Dec. 17, 2011 thru Jan. 1, 2012. Also closed this year on 12/7-9.

If you wish to contact Blue Sage Naturals via regular mail, please write:
Blue Sage Naturals, LLC
P.O. Box 82864
Phoenix, AZ 85071

Statements contained herein have not been evaluated by the Food and Drug Administration. Nothing on this site is intended to diagnose, cure, treat or prevent disease. It is imperative in this day and age to start taking charge of your own health and body. Educate and think for yourself.

I do not know if any of these products will work for you. They certainly work for us and for those who take the time to write in and tell us, however as herbs and herbal products work differently with each individual, results cannot be anticipated and are never guaranteed. Do a skin patch test before using any product, this should show if you will be allergic to a product.